ck998 Terms & Conditions — Rules Governing Your Account and Use of the Platform

1Introduction and Acceptance

These Terms & Conditions (hereinafter "Terms") govern the use of the ck998 online gaming platform, accessible at ck998.io (hereinafter "the Platform", "the Site", or "ck998"). The Platform is operated by ck998 and provides online casino games, live dealer games, sports betting, and related entertainment services to eligible players in Bangladesh.

By accessing the Site, registering a player account, making a deposit, accepting a bonus, or placing any wager, you (hereinafter "the Player", "you", or "your") confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not accept these Terms, you must immediately cease using the Platform.

These Terms should be read alongside the ck998 Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the overall agreement between you and ck998.

2Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account on ck998. ck998 reserves the right to request documentary proof of age at any time. Where age verification cannot be completed to ck998's satisfaction, your account will be suspended and any pending withdrawals withheld pending resolution. Any winnings accrued by an underage player will be voided and forfeited.

2.2 Registration Requirements

To register on ck998, you must provide accurate, truthful, and complete information including your full legal name, date of birth, valid email address, phone number, and any other information requested during the registration process. You agree to keep this information current and to update it promptly if it changes. ck998 may at any time request supporting documents to verify your identity, including but not limited to:

• A valid National ID card (NID) issued by the Bangladesh Election Commission
• A valid passport
• Proof of residential address (utility bill, bank statement, or equivalent, dated within three months)
• Proof of payment method ownership

2.3 One Account Per Player

Each player is permitted to hold only one registered account on ck998. Registering or attempting to register more than one account — whether under the same name, email address, phone number, device, IP address, or payment method — constitutes a serious breach of these Terms. Duplicate accounts may be closed without notice and any balance held therein forfeited.

2.4 Geographic Restrictions

ck998 is operated for players based in Bangladesh. Players accessing the Platform from jurisdictions where online gaming is prohibited by local law do so at their own risk and legal responsibility. ck998 makes no representation that the services offered are available or lawful in jurisdictions other than Bangladesh.

3Account Management and Security

3.1 Login Credentials

You are solely responsible for maintaining the confidentiality of your ck998 username and password. You must not share your login credentials with any other person. ck998 will not be held liable for any loss, damage, or unauthorised activity resulting from your failure to keep your credentials secure.

3.2 Suspicious Activity

If you suspect that your account has been accessed by an unauthorised third party, or if you notice any transaction on your account that you did not initiate, you must notify ck998 support immediately at [email protected]. ck998 may temporarily freeze your account while an investigation is conducted.

3.3 Account Inactivity

An account is considered inactive if no login, deposit, withdrawal, or wagering activity has occurred for a continuous period of 12 months. ck998 reserves the right to apply an inactivity fee of up to ৳100 per month to dormant accounts after this period. Players will be notified by email before any inactivity fee is applied. Any remaining balance below the minimum threshold following fee deductions may be forfeited after a further 12 months of inactivity.

4Deposits and Withdrawals

4.1 Accepted Payment Methods

ck998 currently accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment method availability may vary and is subject to change. All transactions on ck998 are conducted in Bangladeshi Taka (৳).

4.2 Minimum and Maximum Limits

The minimum deposit amount is ৳100. Minimum withdrawal amounts and any applicable maximum transaction limits are displayed at the time of the transaction within your account dashboard. ck998 reserves the right to adjust these limits from time to time with reasonable notice provided to players.

4.3 Withdrawal Processing

Withdrawal requests are typically processed within 5 to 30 minutes of approval during normal operating hours. Processing times may be extended in circumstances requiring additional verification. ck998 will not process withdrawal requests to a payment method not previously used to fund the account unless verification requirements have been satisfied. Withdrawals exceeding certain thresholds may require enhanced identity verification before processing.

4.4 Third-Party Payments

ck998 strictly prohibits the use of payment methods belonging to third parties. All deposits and withdrawals must be made using a payment method registered in your own name. Any account found to be receiving funds from third-party sources will be suspended pending investigation, and any balance held may be withheld until the matter is resolved.

4.5 Currency and Conversion

All account balances, deposits, wagers, winnings, and withdrawals are denominated in Bangladeshi Taka (৳). ck998 does not accept deposits in foreign currencies. Any conversion costs associated with international payment methods are the sole responsibility of the player.

5Bonuses and Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and promotional credits offered by ck998 are subject to these Terms and to any specific terms attached to the individual promotion at the time it is offered. Where a conflict exists between specific promotional terms and these general Terms, the specific promotional terms shall prevail.

5.2 Wagering Requirements

Bonus funds are subject to wagering requirements before they can be converted into withdrawable cash. The applicable wagering multiplier will be stated clearly in the promotional terms for each offer. Until wagering requirements are met, bonus funds and any winnings generated from them cannot be withdrawn. Wagering requirements must typically be fulfilled within 30 calendar days of the bonus being credited, unless otherwise specified.

5.3 Bonus Abuse

ck998 reserves the right to withhold, void, or cancel any bonus — and to suspend or terminate any account — where evidence of bonus abuse is identified. Behaviour constituting bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus, placing contradictory bets to guarantee profit regardless of outcome, using third-party software to exploit bonus terms, or systematically exploiting low-margin games in a manner inconsistent with normal recreational play.

5.4 Welcome Bonus

New players who register and make their first qualifying deposit on ck998 may be eligible to receive a welcome bonus of up to ৳20,000, subject to the promotional terms in force at the time of registration. The welcome bonus is available to new members only and may be claimed once per household, device, or IP address. ck998 reserves the right to withdraw or modify the welcome bonus offer at any time without prior notice.

6Rules of Play and Betting

6.1 Game Rules

Each game available on the ck998 platform operates according to individual game rules provided by the respective game provider, including but not limited to Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Players are responsible for familiarising themselves with the applicable rules before participating. In the event of a discrepancy between rules displayed in-game and rules published elsewhere, the in-game rules shall take precedence.

6.2 Sports Betting

Sports betting markets on ck998, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, kabaddi, and other sports, are subject to specific betting rules for each market. Bets are accepted at ck998's discretion. ck998 reserves the right to void bets placed on events where incorrect odds were published due to human or technical error, where match-fixing is suspected, or where the integrity of the event cannot be confirmed.

6.3 Malfunctions and Errors

In the event of a technical malfunction, software error, or connectivity failure during a game session or bet placement, any affected round or wager may be voided at ck998's discretion. ck998 shall not be liable for losses attributed to technical failures beyond its reasonable control. Where a malfunction results in an incorrect payout, ck998 reserves the right to correct the error and recover any incorrectly paid amounts from the player's account balance.

6.4 Minimum and Maximum Wagers

Minimum and maximum wager amounts vary by game and market. These limits are displayed within each game or betting market and are subject to change. ck998 reserves the right to apply individual account betting limits where unusual or suspicious wagering patterns are identified.

7Prohibited Conduct

The following activities are strictly prohibited on the ck998 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balance, and where applicable, referral to relevant legal authorities:

• Registering more than one account on ck998
• Providing false, incomplete, or misleading information during registration or verification
• Using the Platform if you are under 21 years of age
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform
• Colluding with other players to manipulate the outcome of games or betting markets
• Exploiting software errors, glitches, or loopholes for financial gain
• Engaging in any form of fraudulent payment activity, including initiating chargebacks after withdrawals have been processed
• Using the Platform for any purpose related to money laundering or other financial crimes
• Harassing, threatening, or abusing ck998 staff or other players
• Attempting to gain unauthorised access to other players' accounts or to ck998's internal systems
• Copying, reproducing, or distributing any proprietary content from the ck998 platform without written authorisation

8Intellectual Property

All content on the ck998 platform — including but not limited to text, graphics, logos, images, game content, software, and the overall design and layout of the Site — is the property of ck998 or its content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only. You may not reproduce, republish, distribute, or commercially exploit any content from the Platform without the express written consent of ck998.

9Limitation of Liability

ck998 provides the Platform on an "as available" basis and does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by applicable law, ck998 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of data, loss of winnings resulting from technical failures, or any reliance placed on information published on the Platform.

Nothing in these Terms shall limit ck998's liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.

10Privacy and Data Protection

ck998 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering on ck998, you consent to the collection and use of your personal data as described in the Privacy Policy. ck998 employs industry-standard security measures, including 256-bit SSL encryption, to protect your personal information from unauthorised access, disclosure, or misuse.

11Responsible Gaming

ck998 is committed to promoting a safe and responsible gaming environment. Players are encouraged to set personal deposit limits, loss limits, and session time limits, all of which are available directly within account settings. Players who feel that gambling is negatively affecting their personal, financial, or professional life are encouraged to make use of the self-exclusion facility, which temporarily or permanently restricts access to the Platform.

ck998 reserves the right to enforce responsible gaming measures on any account where signs of problematic gambling behaviour are identified, including but not limited to reducing deposit limits, enforcing cooling-off periods, or referring a player to professional support services. For further information, please refer to the ck998 Responsible Gaming page or contact our support team at [email protected].

12Suspension, Termination and Closure

12.1 Closure by Player

You may close your ck998 account at any time by contacting our support team. Before closure is confirmed, any outstanding bonus wagering requirements must be settled and any verified balance will be returned to your registered payment method. Accounts subject to open investigations cannot be closed until the investigation is concluded.

12.2 Suspension or Termination by ck998

ck998 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including in cases of: breach of these Terms; suspected fraud or criminal activity; failure to complete identity verification; or behaviour that is abusive, threatening, or otherwise harmful to the integrity of the Platform. In cases of termination for cause, ck998 may withhold any balance pending the outcome of an investigation.

13Amendments to These Terms

ck998 reserves the right to amend these Terms at any time. Where changes are material, ck998 will provide reasonable notice to registered players via email or via a notice displayed on the Platform. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree to amended Terms, you must stop using the Platform and may request account closure.

14Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of the ck998 Platform should first be raised with our customer support team. ck998 will make reasonable efforts to resolve all complaints promptly and fairly. Players are encouraged to submit formal complaints in writing to [email protected], clearly setting out the nature of the dispute and any supporting evidence.

ck998 aims to provide a written response to all formal complaints within 10 business days of receipt. Where a dispute cannot be resolved through internal processes, the parties may agree to seek resolution through an independent mediation process.

15Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact the ck998 support team using the details below. All correspondence should be submitted in English.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the ck998 website
• Support Hours: 24 hours, 7 days a week including public holidays
• Response Time: Typically under 5 minutes via live chat; within 24 hours via email